Help is a tap away.

Tap the green robot

The green headset robot at the lower-right of every page opens @real_ukpay on Telegram in a new tab. Its Telegram Help label identifies the destination. It sends no message for you.

Account or order matters

Use the actual current app’s Service option for verification, balances, recovery or pending orders. No independently verified support phone number or email was supplied.

Prepare a useful question

• Identify the screen or step.
• Keep a relevant order reference when available.
• Remove private details from an error screenshot.

Keep OTPs, passwords and PINs private.